Maintenance Packs and System-Repairs
Each package can be public institutions but tailored or adapted to individuals individually to companies. It does not matter about how many jobs will be available.
A maintenance contract offers full IT support, security, and a fixed, predictable cost center. We will gladly support you in making the right choice of a maintenance package.
Up-to-date / Security through monthly maintenance
Regular checking and maintenance of your network system or your site is carried out by our competent service technicians. This failure or lack of timeliness can be avoided or at least kept extremely briefly.
All costs for maintenance and update costs are calculated by an agreed maintenance fee for advance planning sizes and clearly. There are no additional fees.
Your personal "IT Division" for a monthly, transparent fixed price, no worrying about additional costs for bug fixes, update service, Virenbesietigungen or updates.
IT Service Center
In this service center all releases a ticket is collected, for each problem and documented after successful solution. Each ticket will be deposited according to the urgency with a response time. This allows us to constantly raise the standard and develop for you. Our center is staffed during our normal opening times with competent IT technicians.
Almost all problems we can resolve through our Service Center. But this is not enough for us! That's why our technicians are often at your site. This allows you to know our competent technicians know better and we are better acquainted with your in-house workflow.
Our company has been successful for years in the IT Services operates. Our staff has considerable experience. Your advantage - not only bug fixes but also independent advice.
We solve not only accumulating IT problems but also as an owner-managed IT companies independently. This enables us to advise and neutral "with no sales pressure."
- Backup - backup available?
- If your server or workstation protected against viruses?
- If the virus scanner up-to-date?
- How to proceed in case of a virus attack, burglary or fire?
- Is your data protected by a firewall against intruders?
- What happens to your mail when it goes down for an extended period?
- E-mail correspondence adequately secured and protected against loss?
- Put all employees the correct safety precautions to?
- If all systems are always at the current state?
Regular cleaning prevents power loss before, reduces the fire hazard and ensures comfortable working. Cleaning of stand equipment and systems:
Housing Cleaning - Cleaning of fans and heat sinks - antistatic treatment of the screen
For more inquiries about our service packs, please contact our support.