Contact, Departments and Maintenance Packs

Contact center, departments for inquiries and Maintenance Packs

Please select the department responsible for you at your request. Our support team will contact you upon receipt of your request and help you.

Sale and purchase

Phone: +43 (0) 676/68 60 450 | Mail: office(at)dimaweb.at

Weekdays: 08.30 to 15.00 o`clock and Friday from 08.30 to 11.30 o`clock

Accounting and Delivery information

Phone: +43 (0) 676/68 04 584 | Mail: buchhaltung(at)dimaweb.at

Weekdays: 08.30 to 11.30 o`clock and Friday from 08.30 to 11.30 o`clock

Management and press briefing

Phone: +43 (0) 676/68 60 450 | Mail: management(at)dimaweb.at

Weekdays: 08.30 to 15.00 o`clock and Friday from 08.30 to 11.30 o`clock

Technics and support

Requests by mail - recall follows | Mail: support(at)dimaweb.at

Weekdays: 08.30 to 17.00 o`clock and Friday from 08.30 to 15.00 o`clock

Biometric support

Requests exception in emergencies to biometric security systems

Phone: +43 (0) 676/68 60 450 | *separate availability

Monthly maintenance packs for reliability and stability of biometric security systems, computer systems, network systems or private Desktop`s

Technology is not infallible, it can lead to failures and defects, which in turn lead to a standstill, disabled protection functions and consequently to high recovery costs.

Fixed lump sums include all the technicians hours and travel time and additional care landscape for even more safety and stability of your computer.


  • Optimum functionality
  • Optimal safety
  • Low administrative costs
  • Assured timeliness
  • Repair implementing
  • Ongoing improvement


Up to date by monthly maintenance packs 

Monatliche WartungspacksThe regular inspection / maintenance of your biometric security system, computer systems, network systems or private Desktop`s carried out by service technicians.

All costs are calculated by an agreed maintenance fee for advance planning sizes and clearly.

Each package can be customized to your company or to private individuals.

We support you with the right choice of a maintenance package.

A maintenance contract offers full IT support and a fixed calculable cost center.


  • All maintenance packs for companies and individuals
  • Fixed amount of engineering hours and travel time
  • More security and stability for absolute security of biometric systems
  • Ongoing improvements and upgrades for computer systems and network equipment
  • Ongoing improvements and updates for individual computer workstations
  • Individual hardware and software maintenance for IT structures


Individual Maintenance Packs for reliability and optimized computer equipment      Maintenance

Biometric Security


Vein pattern

Vein patterns are unique and tamper-proof for  each person.



Detection only when hemoglobin active flows in the veins.


Access Software

Individually created software, encrypted and secure.

IT Solutions

  • Computersystems for demanding, high-performance and high-quality...

  • Internet connections in conjunction with VoIP fixed telephony .... 

  • Web desing on CMS-based hosting solutions for your marketing ...

  • Maintenance Packs for bioemtric systems, server or laptop ...

  • Training and seminars or Employee training for more knowledge ...



DIMAWEB und Microsoft



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